The Internet has become a valuable tool we all use to see what’s out there, what's hot and what's not. It's a great idea to narrow down your choices using the internet, but the purchase of your dress should be  made through an authorized retail store to avoid many of the common problems that can arise if you bargain shop for your big day.  Not only have we heard endless horror stories of internet orders going array, but we have also fixed many of the problems that many consumers have faced.

Ordering your dress from an unauthorized dealer can cause any number of problems.  Your wedding is not just any other day, it's one of the most important days of your life.  Compromising quality and service to save a few dollars  could result in a dress disaster.  At Occasions, we are here everyday and welcome phone calls to check on orders, request swatches etc. and are happy to settle any concerns you may have, either big or small.  Occasions and other authorized retailers must purchase the dresses we sell in our stores.  This allows you to touch and feel what you buy, and you have the comfort of knowing that the beautiful dress you selected for your big day will be the beautiful dress you receive.  If you order from the internet or an unauthorized dealer your service ends at your order confirmation and the following could happen:

• An incorrect style or size
• Wrong or different colors/ dye lots
• Defective dresses
• Dresses that have been worn
• Knock-off dress(es) (not really from the designer they claim to be)
• Expensive “unforeseen” shipping or alteration costs
• Dress(es) are "lost"  or "damaged" in shipping
• Your dress order was never really "received" or "ordered" with the designer